Refund and Returns Policy

At Cigar Chakra, our goal is to provide you with a seamless and enjoyable subscription experience. Please review our Subscription Policy to understand how our service works.

1. Subscription Plans:
We offer a variety of subscription plans to suit your preferences. You can choose from monthly, quarterly, or annual plans. Each plan includes a carefully curated selection of premium cigars delivered to your door.

2. Billing:
Your subscription will be billed according to the plan you select. Payments will be processed automatically at the beginning of each subscription cycle. You will receive an email notification when your payment is successfully processed.

3. Renewal and Cancellation:
Your subscription will automatically renew at the end of each cycle. If you wish to cancel or modify your subscription, you must do so before the renewal date. Cancellations can be managed through your account settings, and no further charges will be applied after cancellation.

4. Shipping:
We ship our subscription boxes on a monthly basis. Shipping dates may vary, and you will receive a tracking number once your box is on its way. Please allow for potential delays due to shipping carriers or customs.

5. Returns and Refunds:
Due to the nature of our product, we do not accept returns on cigars. If you experience any issues with your subscription or receive damaged products, please contact us at CIGARCHAKRALC@GMAIL.COM, and we will work with you to resolve the issue.

By subscribing to Cigar Chakra, you agree to the terms outlined in this policy. If you have any questions or need assistance with your subscription, please don’t hesitate to reach out to our customer support team.

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